GSMA Associate Member
GTI Member
AP#33 Golden Sponsor
TADIG #70 Sponsor
MWC Shanghai 2019
ARCH Customer Conference 2018
MWC Shanghai 2018
ARCH Customer Conference 2017
WAS#5 Macau
APMG
CMMI
ISOIEC 20000
ARCH was named as Top Vendor in Customer Services by ROCCO in both 2016 and 2017 with over 500 ratings by over almost 300 MNOs.
Cooperation with ARCH for almost 12 years for the SIMM services, in 2016, After the evaluating of the ARCH’s products and service, it is a pleasure to extend our cooperation scope to the GSM clearing by choosing ARCH as our DC/NR agent . It is very impressive that ARCH is extremely flexible in the customization and ARCH service SLA is highly guaranteed, besides that, ARCH is very easy to work with fast service delivery and friendly support with reliability. ARCH is the one of the best clearing house with possibilities that they really care what customers care, they are willing to seek for the solutions to help you to solve your problems and meet your requirement. We really appreciate the sincere and positive attitude of the ARCH team.
CMPak Ltd is dealing with ARCH since 2008, during this period they are providing our business with excellent support in areas of Data Clearing, Finance Clearing and NRTRDE services. All of their services are GSMA compliant and they are putting continues effort in developing their services to fulfill the future requirements of the industry and the GSMA. Their major strengths are in reporting and customer services. Number of specific reports are received through emails and also can be accessed through ARCH web portal. The web portal gives us the flexibility to get customized reports as per our need. We are getting best in class customer service from ARCH. The response and resolution time is simply and outstanding.
